Verification: 2be162dfe7cfa5a4
 
Computer Class

We’ll help you automate responses to standard technical issues and improve agent efficiency so you can scale your technical support services.

BroadMax Networks delivers award-winning technical support services across a wide range of industries:

  • Telecommunications 

  • Consumer electronics 

  • Retail

  • Hospitality

  • Financial Services

  • Insurance

  • B2B technology

 

We offer consistent processes with our agents and in the state-of-the-art contact center. We pioneered remote PC takeover and diagnostics, and are experts at owning the support process from start to finish.

 

This includes all tiers of issue resolution from simple tech questions to deep specialized product expertise.

 

We apply innovative technologies and automation to ensure our agents have everything they need to best serve your customers. 

Outsourcing and Support 
Services

 Advancements in technology and increasing globalization have contributed to the growth of business process outsourcing (BPO). Yet these changes also present a new set of challenges

telecommunication service

Need help? Call our award-winning support team 24/7 at (786) 458-8600

Casual Business Meeting

Benefits of Outsourcing Customer Care

Businesses of all sizes outsource their needs. When it’s done right, customer care outsourcing can deliver the same levels of customer service with the added benefits of flexibility and scalability, while being a more cost-effective option.