BroadMax Networks delivers award-winning technical support services across a wide range of industries:
We offer consistent processes with our agents and in the state-of-the-art contact center. We pioneered remote PC takeover and diagnostics, and are experts at owning the support process from start to finish.
This includes all tiers of issue resolution from simple tech questions to deep specialized product expertise.
We apply innovative technologies and automation to ensure our agents have everything they need to best serve your customers.
Outsourcing and Support
Advancements in technology and increasing globalization have contributed to the growth of business process outsourcing (BPO). Yet these changes also present a new set of challenges
Need help? Call our award-winning support team 24/7 at (786) 458-8600
Benefits of Outsourcing Customer Care
Businesses of all sizes outsource their needs. When it’s done right, customer care outsourcing can deliver the same levels of customer service with the added benefits of flexibility and scalability, while being a more cost-effective option.